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Customer Service Representative

Posted on: 21 Feb 2018

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Full-Time position(s) available.
  Interested candidate can apply through here or send resume to vinnie.cheng@recruitexpress.com.my 
Industry: Banking & Finance
Specialization: Customer Service
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Contract / Temp, Permanent
Years of Experience: 0
Salary Range: RM1,501 - RM2,600 / mth
RM2,601 - RM4,000 / mth

For enquiries, you can contact Liz Pak.

Email: hr.my@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.