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Call Centre Representative (24/7)

Posted on: 8 Mar 2018


  • Carry out inbound and outbound calls.
  •  Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Follow communication procedures, guidelines, and policies.
  • Candidates must possess at least Diploma or Degree in related fields.
  • Fresh graduate applicants are encouraged to apply.
  • Full-time position (s) available.
    Interested candidates can apply through here or send your email to jeff.yean@recruitexpress.com.my
Industry: Banking & Finance
Specialization: Banking & Finance
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Permanent
Years of Experience: 0
Salary Range: RM1,501 - RM2,600 / mth
RM2,601 - RM4,000 / mth

For enquiries, you can contact Liz Pak.

Email: hr.my@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.