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Customer Support Executive

Posted on: 13 Mar 2018



  • Process Associate registration and product orders with the awareness and understanding of active incentive and product promotions within 5 minutes upon receipt of the order form.
  • Ensure that all registration and purchase documents comply with established processes, policies and procedures and are properly documented for future reference.
  • Answer email, phone and walk-in queries of Associates and prospects regarding phone orders, reruns, order confirmation, product/promotion questions, shipping status, returns, etc.
  • Receive and issue products with proper documentation and record inventory movement.
  • Conduct daily inventory count and reconcile with inventory record balances.
  • Office administration that focus on operational improvement. i.e Office maintenance, SOP creation for Customer Service and other department.




  • Preferable at least 2 years of customer service experience.
  • At least possess Dilpoma/ Degree in any field 
  • Ability to multi-task and continually prioritize tasks to be completed throughout the day
  • Effective verbal and written communication skills (English & Bahasa).
Industry: Healthcare / Pharmaceutical / Life Science
Specialization: Administrative Support
Customer Service
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Permanent
Years of Experience: 2
Salary Range: RM2,601 - RM4,000 / mth

For enquiries, you can contact Vinnie Cheng Wy Pin.

Email: vinnie.cheng@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.