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IT System Analyst

Posted on: 3 Dec 2019

Job Requirements  
  • Act as secondary level of support to strengthen customer satisfaction via phone calling and email conversation.
  • Able to understand business strategies, processes, system design/function and its related integration.
  • Able to analyse and identify the root cause of applications used and business processes.
  • Provide effective resolution with the help of knowledge articles in order to resolve issues of applications in a timely manner.
  • Develop quality working relationships by having close follow-up and collaboration with stakeholders.
  • Provide professional and effective advices for end users, key stakeholders as well as co-workers through oral and written communication.

Job Descriptions
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Computer Science/Information Technology or equivalent.
  • Must be able to support enterprise large scale ERP, PLM, QMS, MES, labelling solutions and other mission critical applications like: Oracle JDE/ SAP, Siemens PLM, Siemens MES, Loftware, Pragmatyx, DNS, TCP/ IP, Exchange etc.
  • A fast learner who is capable to work with people from multicultural background and different time zone.
  • Required language(s): English
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in KL Eco City.
  • ITIL certification is an advantage to be shortlisted.
Industry: IT & Telecommunications
Specialization: IT & Telecommunications
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Permanent
Years of Experience: 0
Salary Range: RM4,001 - RM6,000 / mth

For enquiries, you can contact Jacob Tee.

Email: lilian.tee@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.