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Associate Customer Service Coordinator

Description

Job Descriptions

  • Contacting customers to give them accurate feedback on the progress of their inquiries
  • Forwarding and escalating inquiries to relevant individuals and departments
  • Responsible to work with Service & Repair (S&R) team such as verification and processing of customer claims and other post-sale services are completed assigned
  • Responsible to work with key internal stakeholders, such as Post-Market Vigilance, Supply Chain, and Warehousing to solve issues

Job Requirements

  • At least experience 1 year in SAP/ ServiceMax/ ERP/ CRM systems
  • Good English
  • Good interpersonal skills and customer-focused mindset
  • Microsoft Office Intermediate Proficiency
  • Bachelor Degree (in Science) and above


*EPF, SOSCO will be provided.

If you're interested, kindly click "APPLY NOW" or send your latest resume to:
Joeslly Chew


Industry

Healthcare


Specialization

Customer Service


Location

Kuala Lumpur


Employment Type

Contract / Temp


Salary

MYR 3, 001- MYR 4, 500 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Joeslly Chew.

For further discussion about this role, please find contact details of Joeslly Chew as below:
Email: joeslly.chew@recruitexpress.com.my
Tel: 03-27138830

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.