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Customer Support (Japanese Speaker)

Description

Job Description :

  • Primarily handling emails and chats to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products.
  • Understand customer inquiries and works with multiple technology applications and features to resolve customer contacts.
  • Solving matters related to delivery services.
  • Ensure all SLA are met accordingly and working in a team to achieve KPI.

Job Requirements :

  • Business level English level and Business level Japanese (JLPT N1) are required.
  • Great in time management and people development skills.
  • Working days including weekends (rotational shifts). Able to work on weekends and public holidays.
  • Each shift consist of 9.5 working hours and 1 hour lunch for rest.

Interested Candidates, kindly click "APPLY NOW" or send your latest resume to:

athilah@recruitexpress.com.my

Tel: 03-27138830



Industry

Others


Specialization

Customer Service


Location

Selangor


Employment Type

Permanent


Salary

MYR 6,001 - MYR 8,000 / mth
MYR 8, 001 - MYR 10, 000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Athilah Hilmi.

For further discussion about this role, please find contact details of Athilah Hilmi as below:
Email: athilah@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.