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Key Account Executive

Description

Job Descriptions:

  • Maintain good relationship with existing customers to ensure full customer satisfaction and repeat business.
  • Be the primary point of contact and build a long-term relationship with customers.
  • Liaise with customers through email, phone, video conference, online presentations, screen-share and in person meetings.
  • Acquire a thorough understanding of key customers needs and requirements.
  • Ensure the timely and successful delivery of our solutions according to customer needs and requirements.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Monitor and analyse customer’s usage of our product.
  • Liaise between the customer (local and oversea) and internal teams (sales coordinator and logistics executive).
  • Review sales coordinator and logistics executive work to ensure the process working smooth.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • To continue grow new business with existing clients.
  • To explore new market segments and new customers.

Job Requirements:

  • Key account management and business development experience in manufacturing / OEM development.
  • Degree / diploma in Marketing or any Business related discipline, or equivalent.
  • Min 2-5 years related working experience.
  • Outstanding interpersonal and communication skills.
  • Result-driven, aggressive & self motivated.
  • Excellent follow-up and organisation skills.
  • Possess own transport.
  • Occasional oversea business travelling.


Industry

Manufacturing


Specialization

Customer Service
Sales


Location

Kuala Lumpur


Employment Type

Permanent


Salary

MYR 4, 501- MYR 6, 000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Adrian Lim.

For further discussion about this role, please find contact details of Adrian Lim as below:
Email: adrian.lim@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.