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Technical Helpdesk Consultant

Description

JOB DESCRIPTIONS:

  • Provide technical assistance to end-users, others support and training staff
  • Assist in problem resolution in all levels of the product at client sites
  • Provide technical consultancy to clients
  • Be able to make minor modifications and bug fixes to the software
  • Act as a liaison between the end user support and core development functions within company
  • Be involved in remote and on-site software installation and upgrade tasks

JOB REQUIREMENTS:

  • Candidate must posses at least Bachelor’s Degree/Higher Graduated in Computer / Information Technology
  • Excellent written and oral communication skills
  • Able to present their thoughts/ideas in a concise and logical way
  • Be able to work with a minimal amount of supervision - Be prepared to contribute positively to support team environment
  • Possess excellent time and personal management skills
  • Fresh graduates/Entry level applicants are encouraged to apply
  • Added advantage if have below skills:
  • Previous commercial programming experience
  • Previous technical support experience
  • Ideally have some experience in supporting a MS SQL base application
  • Methodical and logical approach to problem analysis and resolution


Industry

IT


Specialization

IT - Applications & Software
IT - Others


Location

Selangor


Employment Type

Permanent


Salary

MYR 2, 501 - MYR 3, 000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Abigail Tan Hwee Min.

For further discussion about this role, please find contact details of Abigail Tan Hwee Min as below:
Email: abigail.tan@recruitexpress.com.my
Tel: 03 2713 8830

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.