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Technical Support

Description

Job Responsibilities:

  • Conduct IT skills gap analyses.
  • Create technical manuals using simple language.
  • Manage role-specific training on tools and programs each team uses daily.
  • Research and recommend learning systems (like TalentLMS and WiZDOM Enterprise).
  • Apply educational methods to engage trainees (e.g. gamification-based platforms).
  • Guide new employees on proper use of hardware and software.
  • Perform regular organization-wide trainings on system security.
  • Analyse the effectiveness of each educational session.
  • Maintain updated records of training curriculum and materials.
  • Review company policies on computer use and cyber security.

 

Job Requirements:

  • Experience designing technical course material.
  • Familiarity with web-based learning platforms and modern educational techniques.
  • Thorough understanding of corporate computer security principles.
  • Solid communication skills with the ability to explain technical terms plainly.
  • Possess at least a Bachelor's Degree in Information Technology, Computer Science or relevant field.

*EPF, SOSCO will be provided.

If you're interested, kindly click "APPLY NOW" or send your latest resume to:
Joeslly Chew


Perks & Benefits

  • Employee equity
  • Open culture


Industry

IT


Specialization

IT - Others


Location

Kuala Lumpur


Employment Type

Permanent


Salary

MYR 2, 501 - MYR 3, 000 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Joeslly Chew.

For further discussion about this role, please find contact details of Joeslly Chew as below:
Email: joeslly.chew@recruitexpress.com.my
Tel: 03-27138830

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.