Customer Service
Description
RESPONSIBILITIES
• Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
• Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.
• To perform telesales for all Insurance Product (Auto & Credit Life)
• To promote TCAP EZ Connect app to non-app users and to increase the number of FPX transactions.
• To perform relief functions assigned during the absence of any team member
JOB REQUIREMENTS
• Min Diploma in any field
• Min 1 year of working experience in Customer Service field
• Effective in multitasking, fast learner, a strong team player
• Good communication and interpersonal skills.
• Well versed in English, Bahasa Malaysia & Chinese.
Industry
Banking & Financial Services
Insurance / Reinsurance / Pension Funding
Telecommunication
Specialization
Administrative Support / Secretarial
Banking & Finance
Customer Service
Location
Selangor
Employment Type
Permanent
Salary
MYR 3, 001- MYR 4, 500 / mth
To apply online please click the 'Apply' button below. For email a detailed resume in Word format to .
For further discussion about this role, please find contact details of as below:
Email: general2@recruitexpress.com.my
Tel: +601155569221
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.