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Customer Service Executive, Bangsar #MAL

Description

  • Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
  • To deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback.
  • Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
  • Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by management and stakeholders.

Requirement

  • Customer-oriented with good interpersonal and communication skills (oral and written)
  • Highly adaptable to a fast-paced and dynamic environment
  • Problem analysis and problem-solving skills
  • Fluent in English & Bahasa Malaysia (Writing and Speaking)
  • Fresh graduates are welcome to apply
  • Able to work in a shift schedule including on weekends and public holidays


Industry

Others


Specialization

Customer Service


Location

Kuala Lumpur


Employment Type

Contract / Temp


Salary

MYR 1, 501- MYR 2, 500 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Amanda Loo.

For further discussion about this role, please find contact details of Amanda Loo as below:
Email: amanda.loo@recruitexpress.com.my
Tel: 0327138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.