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Client Service Officer

Description

Essential / Key Duties & Responsibilities:

1. Answering calls from the Branches, Agents and Customers regarding Unit

Trusts.

2. Provide customer service to customer and agents who walk in at the counter.

3. Follow up for incomplete transactions submitted by branches, agents and

customers.

4. Handling written enquiries related to agent and customer.

5. Continuously suggest new process improvement related to customer servicing.

6. Provide confirmation advice/ account statement/ audit confirmation and tax

voucher to customer upon request.

7. Assisting investors/agents to resolve any issues arise from online platform.

8. Liaising with service providers and other departments for all operational matters

related to daily investors’ transactions.

9. Adhoc task as assign by Superior

Experience/ Qualifications/Requirement:

· Candidates must possess at least SPM and above or other equivalent with working

experience

· Fresh graduates are encouraged to apply

· Good communication in English and Malay · Good interpersonal skills · Detail-oriented, organize, self-motivated & ability to work independently · Responsible, positive and aggressive attitude.


Industry

Others


Specialization

Customer Service


Location

Kuala Lumpur


Employment Type

Contract / Temp


Salary

MYR 3, 001- MYR 4, 500 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Iris Lim.

For further discussion about this role, please find contact details of Iris Lim as below:
Email: general1@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.