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Customer Service
Description
RESPONSIBILITIES
- Attend outbound and inbound calls courteously, provide excellent service to meet customers’ expectations, and handle complaints effectively and confidently.
- Perform administrative tasks, including responding to enquiries from the CS and ASK mailboxes.
- Conduct telesales for all insurance products (Auto and Credit Life).
- Promote the TCAP EZ Connect app to non-app users and increase the number of FPX transactions.
- Perform relief duties assigned during the absence of any team member.
JOB REQUIREMENTS
- Minimum Diploma/Degree in any field.
- Minimum 1 year of working experience in customer service.
- Able to multitask effectively, learn quickly, and work well in a team.
- Good communication and interpersonal skills.
- Proficient in English and Bahasa Malaysia.
Industry
Banking & Financial Services
Insurance / Reinsurance / Pension Funding
Telecommunication
Specialization
Banking & Finance
Sales
Location
Selangor
Employment Type
Permanent
Contract / Temp
Salary
MYR 3, 001- MYR 4, 500 / mth
To apply online please click the 'Apply' button below. For email a detailed resume in Word format to .
For further discussion about this role, please find contact details of as below:
Email: general2@recruitexpress.com.my
Tel: +601155569221
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Apply